Human Services Center

HSC Student Guide

As a student, your experience should allow for great professional contributions and personal growth. You will be learning from a dynamic team of professionals, dedicated to serving the citizens of South Dakota who are receiving treatment in a state-of-art facility.

Below are links to help get you started and provide background information on the HSC and the services provided.

Below you will find expectations, policies and guidelines for students who may be working, interning, interviewing or touring the HSC facility.


Student identification badges are required to be worn at all times while on HSC campus. Students may choose to cover their last names.

Students may wear professional street attire. Students should wear clean, casual clothes, appropriate for a hospital work environment. Wear shoes that allow for safety, rapid response in emergency situations, for comfort when walking considerable distances.

Avoid large earrings, heavy neck chains, shorts or other hazardous or inappropriate attire. Students should avoid collars or hooded clothing with ties; clip-on or neck-ties are preferred instead of around-the-neck ties. Do not wear stethoscopes around the neck. Dress appropriately for the individuals you will be serving and consult staff for guidance. Certain areas have specific recommendations regarding attire for students, staff and patient security. Students do not need to wear "white clothing".


Students receive no benefits. Students are allowed access to use of specific facilities. Students may have limited access to various facilities at HSC Activities Center, including:

  • Locker Rooms (own towels required);
  • Gymnasium, including weight machine, exercise bikes, basketball hoops and balls;
  • Small Activities Room;
  • Lounge, including billiards, foosball, ping pong and TV.
  • Available times are Monday through Friday, 11:00a.m. - 1:00p.m.
  • Students are allowed access to HSC’s Medical and Patients’ Library for University-related research, reference and work activities.
Case Presentation

For students who are required to make a case presentation, developmental staff will prepare the notices and take responsibility for room reservations and set-up. They will also assist students in getting all audiovisual equipment and help with any handout materials.

  • Please contact the HSC Staff Development staff at (605) 668-3592 2-3 weeks in advance prior to your scheduled presentation.
Choosing a Patient to Follow

Medical students are assigned to follow an individual patient. A social worker can assist you in choosing a case. For your convenience, when choosing a patient to follow, consider a patient from the local area, which may make it easier to follow the patient upon discharge. Medical students often can see the patient upon discharge from HSC even if the patient has follow-up at the local Mental Health Center.

Students may not escort patients. Consult HSC staff regarding the patient’s level of privileges. Request assistance from staff for patients needing to be escorted.

All patient information is strictly confidential.


Limited access to computers is available. The computers on the treatment units may be used by students when not being used by staff. Orientation will be provided to students approved for use of HSC’s dictation system. For assistance, contact Medical Records staff at (605) 668-3186.

Continuing Education

HSC Staff Development offers a variety of continuing education. Students are welcome to attend. Notices are forwarded to treatment units. Students are expected to pre-register if required.

Emergency Contact Telephone

Throughout your student experience at HSC you may be reached at: 605-668-3100. The Telecommunications Operator will page for you through the overhead intercom system. Personal calls should be limited; however, you may need to leave an emergency contact telephone number for daycare providers, etc. Pay telephones are located on the treatment units and near the Snack Shop.

Emergency Codes

To report an HSC on-campus emergency Dial 3111. Tell the Operator:

  • Name
  • Location
  • What the emergency is
  • What you need

Wait for the Operator to repeat the message. Stay on the telephone. Let the HSC Telecommunications Operator hang up first. Staff will immediately respond to assist with the emergency situation.

Students should take directives from the staff person in charge of the emergency and assist accordingly.

In the event of fire, the emergency evacuation routes are clearly marked with a lighted EXIT sign.

In the event of tornado or severe storm, listen carefully to the overhead paging system. Areas on patient treatment units are reinforced storm shelters; report to the treatment unit for storm protection.


Fraternization either with patients of the Mickelson Center or trusties of the South Dakota State Penitentiary is strictly prohibited. Students are expected to comply with all HSC rules and regulations. Noncompliance may result in immediate termination of the internship and eviction from the premises. Students may not give gifts to patients.

Professional demeanor is expected at all times while at HSC.


If approved, HSC staff will order keys and have them delivered to you. Keys should be kept as concealed as possible when not in use, carried in pockets or fastened securely to clothing. Keys are not to be carried conspicuously or rattled unnecessarily. Keys must be carefully guarded and may not be shared for the security and safety of students, staff, patients, and visitors.

Keys must be returned upon completion of your student experience. Keys that are lost or not returned can result in fines. Everyone who unlocks a door is required to also lock the door.

Check all doors you unlock after you go through to make sure the door is locked and secure. Do not allow anyone on or off the unit unless you have confirmed with staff that it is okay. A patient’s status can change significantly from day-to-day.

Do not let unidentified people out of the facility.

Students are restricted to the areas to which they are assigned.


In the event of injury while at HSC, it is the student’s responsibility to notify their supervisor immediately. Following administration of first aid or medical attention, students will need to complete report forms in Personnel Office. HSC accepts no responsibility for students injured while at the facility.


HSC does not provide health, life insurance or other benefits to students. HSC is unable to assume any liability, either personal or fiscal, under the student program.

Interviewing Patients

When students need to interview patients, please call ahead directly to the patient’s treatment unit. This will allow HSC staff time to re-arrange schedules.

Prior to interviewing patients, make sure you consult staff to be aware of any safety or other concerns. Be certain staff know where you are meeting with the patient if you go to a room on the treatment unit.

Students should be especially cautious to have staff within sight or hearing distance.

  • Medical Library
    • Monday - Friday, 8:00a.m. - 4:30p.m.
    • Close for half hour at lunch from 12:30-1:00).
    • Not open on holidays or weekends.
    • Phone number: (605) 668-3165.
    • The Library receives periodical subscriptions in psychiatry, psychology, medicine, nursing, geriatrics, social work, etc.
    • The Library offers a photocopier for student use; copies may be made for 10 cents a page.

Journals may be checked out for one week. Books are checked out for two weeks at a time. The REFERENCE COLLECTION is for library use only. Items in the vertical file may be checked out for one week.
Inter-library loans of journals, articles or books may be obtained from other libraries.

A-V equipment in the library conference room may be used in the library for viewing videotapes. The room may also be used for conferences for students meeting with their teaching physician or supervisor at HSC.

Meals and Snacks

The Snack Shop is located near the Activities Center. Orders may be placed for pick-up or arrangements may be made for delivery by calling 605-668-3161. Students may also eat meals provided by A'viands at the Food Services Building. Call 668-3287 for details.

Vending machines are also available.


Students may park in the large parking area directly in front of the Administration Building; nearest to the Highway 81 entrance.

During inclement winter weather, students are to park South of the Administration Building.

Personal Possessions

Limit the personal possessions that you bring with you to HSC.

Weapons or potential weapons of any type are strictly prohibited. Glass, rope, wire (i.e. spiral bound notebooks), scissors, cigarette lighters, aspirin or other medications, umbrellas, are not allowed.

Reporting to Duty

All students should report to the main entrance of the HSC Administration Building. Students who know their assigned treatment unit and supervisor should report accordingly. Students may consult HSC staff, especially the Telecommunications Operator for directions to their assigned unit. Please make your presence known on the unit by alerting staff at the Nurses Station that you have arrived.

Reporting Absence or Tardiness

Students must contact assigned supervisors if they are unable to report as scheduled. Contacts should be made at least one-hour in advance of the scheduled reporting time.

Supervisors may be reached by calling them directly if you know their number or you may contact them through the main switchboard at: 605-668-3100.

You also need to report unavoidable tardiness and seek approval from your supervisor for expected absence or if you need to leave work early.

Tobacco Use

HSC is a tobacco-free facility. This includes all grounds and buildings.


Cameras, audio/visual recorders and similar equipment is prohibited.

However, after receiving the patients' approval and completion of appropriate paperwork, students may be required to prepare a videotaped interview of a patient for completion of assignments and grading purposes.

For assistance, consult the HSC staff person assigned to provide you with supervision of your student experience. Upon consent by the patient and/or their representative, forms must be completed prior to videotaping.

A camcorder is available for use in HSC Staff Development. Contact (605) 668-3592 for assistance in reserving, set-up and use of the camcorder.

The HSC Medical Library also has TV/VCR units available for viewing pre-recorded videotapes.