Licensing

Consumer Protection Services

Communication between the parent and the child care provider is the key to a successful relationship. If you have a concern about the care of your child, you should consider the following:

• Talk with the provider or child care director.
  
• Respectfully tell them about your concerns and discuss the issue together.
  
• Ask what you can do to help address the concerns.
  
• Ask what ideas they might have for the situation.
  
• If you've tried to address your concerns and nothing has changed, call your local licensing worker.

Your comments and experiences are important. While the Division of Child Care Services may not be able to address all of your concerns, trained staff can offer ideas and suggestions for handling the situation.