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State law requires all child support payments be made to the Child Support Payment Center. Please mail payment to:
All new and modified orders have this requirement. If the noncustodial parent fails to make payments through the Payment Center, they may not be given credit for support payments made directly to the custodial parent.
The Child Support Payment Center generally processes all payments within two business days of receipt. Parents must allow two to three days for mail delivery or electronic transmittal. There can be delays in payments due to holidays, inclement weather, postal delivery service and computer problems. The Division of Child Support accepts electronic funds transfers from employers and has implemented direct deposit to the custodial parent’s bank accounts or electronic payment card.
Custodial parents may choose to receive their payments in two different ways:
Direct Deposit and ReliaCard Visa provide an increased measure of security and accountability for those receiving payments, as well as the convenience of having funds delivered directly to your bank account or ReliaCard Visa account. Payments are deposited into your account even when you are away from home.
If a noncustodial parent owes current child support to more than one custodial parent, the Child Support Payment Center sends a portion of each payment it receives to each custodial parent.
The Division of Child Support has an automated voice response system to assist individuals in obtaining up-to-date information about their child support payments. We encourage the use of this system as much as possible since individuals can receive answers to many common inquiries.
The toll-free number is 1-800-286-9145 and the voice response system operates 24 hours a day, 7 days a week.