Make sure that your computer system, software and internet browser meet the following minimum requirements:
Office 2007
Adobe Acrobat Reader 8
Internet Explorer 6.0 or 7.0, Mozilla Firefox 3.0.8, or Safari 4.0
Must be capable of running Java. For more information on Java and to check if your computer has Java, you can go to the Java Website.
PDF Viewer
SD MEDX contains downloadable documents, many of which are in a Portable Document Format (PDF). A PDF viewer such as Acrobat Reader™is required to view the document.
Some areas of SD MEDX allow you to export data to an ".xls" file. These files are typically associated with Microsoft Excel; however, they can be read by many commercial and public domain spreadsheet applications.
Page Errors in SD MEDX
Below is a list of common web page errors and how to resolve them. If you are unable to work through a page error independently, please contact our SD MEDX Response Team and describe the error you encountered.
Error 301 - Moved Permanently or Error 303 - See Other
These happen when the address you clicked has changed behind the scenes.
Often your browser will redirect you automatically. If not, click on the new address shown.
The most common error users run into is the Not Found error. This means the address you requested cannot be found on the server.
If you typed the link by hand, double check it for typographical errors and try again. If you get this error from a link, please contact the SD MEDX Response Team.