South Dakota EBT Card

Supplemental Nutrition Assistance Program (SNAP)

SNAP recipients in South Dakota receive their benefits in an electronic account. Recipients are given a plastic debit card, similar to a credit card allowing them to purchase food items at authorized stores.

Recipients may only purchase authorized food items using their SNAP EBT cards. SNAP recipients do not receive change and they cannot overdraw their account.

SNAP EBT provides multiple advantages for everyone. It is cost effective, efficient and accountable. For recipients, it is convenient and secure. Retailers and financial institutions find the system financially accountable, easy to reconcile and economical.

There are three easy ways to access your SNAP EBT account information:

Download the free ebtEDGE mobile app. The ebtEDGE mobile app is available in the Google Play and Apple Store. Search for EBTEDGE and look for the EGG.The ebtEDGE app allows you to view your benefits while on the go. Benefits include:

• Report cards lost, stolen or damaged
• Order replacement cards
• Select/change PIN
• Check account balance in ‘real-time’
• View deposit history/transaction history
• Freeze/Unfreeze Card
• Block/unblock transactions
• Locate SNAP retailers and their location
• Register to receive text/email alerts
• Enter disputes
• General questions and answers

Online at www.ebtedge.com

• Report cards lost, stolen or damaged
• Order replacement cards
• Select/change PIN
• Check account balance in ‘real-time’
• View deposit history/transaction history
• Freeze/Unfreeze Card
• Block/unblock transactions
• Register to receive text/email alerts
• Enter disputes
• General questions and answers

Call Customer Service at 800.604.5099

• Report cards lost, stolen or damaged
• Order replacement cards
• Select/change PIN
• Check account balance in ‘real-time’
• View deposit history/transaction history (last 10 transactions)
• Speak with a live representative to
  • Enter disputes
  • General questions and answers

Keep Your EBT Safe
If your card has been lost or stolen, you should cancel your card and request a replacement card immediately using the ebtEDGE Mobile App, the ebtEDGE Cardholder Portal or by calling Cardholder Customer Service at 800.604.5099.

• Stay Up-to-Date
  You can view your EBT account 24/7 using the ebtEDGE Mobile App or ebtEDGE Cardholder Portal and can access the most up-to-date information related to deposits, transaction history and PIN changes.
  
  
• Block/Unblock Transactions
  You can protect your account by blocking and unblocking out-of-state and internet transactions. You can set transaction restrictions on your account providing an additional option to keep your benefits secure.
  
  
• Freeze Your Card
  You can freeze your card when it is misplaced but want time to look for your missing card before requesting a replacement. While the card is frozen, purchases and PIN select/changes will be blocked.
  
  
• Sign Up To Receive Text Email Alerts
  You can register to send/receive text or email alerts from FIS. Alerts include:
  
  • Benefit Deposit
  • Dispute Update
  • Account Status
  • Agency Updates
  • PIN Changes
  • Card Status
  • Demographic Updates
    
    
• Enter And Track Disputes
  You can enter and track disputes using the ebtEDGE Mobile App or Cardholder Portal. Cardholders can also enter disputes by calling Cardholder Customer Service at 800.604.5099.

Contact Information

Cardholder Customer Service	800.604.5099
South Dakota EBT	605.773.6527
South Dakota EBT Fax	605.773.8461
South Dakota SNAP	877.999.5612
Office of Administrative Hearings Fax	605.773.6873
Benefit Fraud Hotline	800.765.7867

View the South Dakota EBT FAQs for additional questions and answers regarding your EBT card.