Consumer Protection Services

Communication between the parent and the child care provider is the key to a successful relationship. If you have a concern about the care of your child, you should consider the following:

• Talk with the provider or child care director.
  
• Respectfully tell them about your concerns and discuss the issue together.
  
• Ask what you can do to help address the concerns.
  
• Ask what ideas they might have for the situation.
• If you've tried to address your concerns and nothing has changed, contact your local licensing specialist for other possible suggestions on handling your situation.