Mission

To strengthen and support individuals and families by fostering independence and personal responsibility; protecting people; providing opportunities for individuals to achieve their full potential; and promoting healthy families and safe communities by ensuring quality, cost-effective and comprehensive services are provided in cooperation with our partners.

Guiding Principles

• We believe families have the right to be safe and secure.
• We believe in providing opportunities and choices that support the needs of families through available and accessible services.
  
• We believe in collaborative communications, teamwork, partnerships and trust for essential family services.
• We believe in respecting individual and cultural differences by treating people with dignity, fairness and respect.
• We believe in focusing on results, quality and continuous improvement and on using state-of-the-art technology to be more efficient and effective.
• We believe in professional and well-trained staff who are competent, accountable and empowered.
• We believe in providing quality, timely customer service through the “no wrong door” approach.

Goals

• Increase access to quality services for our customers.
• Reduce abuse, neglect and exploitation of vulnerable people.
• Continually improve customer service.
• Manage internal processes and procedures to achieve our mission.
• Ensure employees possess necessary competencies.

Strategic Plan

• DSS Strategic Plan Outline

Medicaid Solutions Work Group

• Recommendations to Contain Costs within South Dakota's Medicaid Program Final Report

Medicaid Solutions Care Management RFI

• View the Medicaid Solutions Care Management RFI Documentation
• View the RFI Care Management Responder Questions and Responses
  
  
  • RFI Care Management Attachments
• Question 3
• Question 15a
• Question 15b
• Question 15d Expenditures
• Question 15d Volume

Medicaid Solutions Preferred Drug List RFI

• View the Medicaid Solutions Preferred Drug List RFI
• View the SD PDL RFI Appendix B
• View the PDL RFI Vendor Questions and Responses

Division of Child Support RFP for Legal Services

• View the RFP for Legal Services
• View the Responses to Vendor Questions

Technical Assistance Planning Contractor for Medicaid/CHIP Eligibility and Enrollment System

• View the RFP for Technical Assistance Planning Contractor for Medicaid/CHIP Eligibility and Enrollment System
• View the Responses to Vendor Questions

Emergency Food Assistance Grant RFP

• View the Emergency Food Assistance Grant RFP
• View the Grant Contract Example
• View the Responses to Vendor Questions