Kim Malsam-Rysdon,
Secretary

SD QuitLine Information

Children's Health Insurance Program

  • DSS offers a wide variety of career opportunities; including Child Support Specialists, Economic Assistance Benefits Specialists, Family Services Specialists and more. Find out how you can join our team today.

Mission

To strengthen and support individuals and families by fostering independence and personal responsibility; protecting people; providing opportunities for individuals to achieve their full potential; and promoting healthy families and safe communities by ensuring quality, cost-effective and comprehensive services are provided in cooperation with our partners.

Guiding Principles

  • We believe families have the right to be safe and secure.
  • We believe in providing opportunities and choices that support the needs of families through available and accessible services.
    DSS
  • We believe in collaborative communications, teamwork, partnerships and trust for essential family services.
  • We believe in respecting individual and cultural differences by treating people with dignity, fairness and respect.
  • We believe in focusing on results, quality and continuous improvement and on using state-of-the-art technology to be more efficient and effective.
  • We believe in professional and well-trained staff who are competent, accountable and empowered.
  • We believe in providing quality, timely customer service through the “no wrong door” approach.

Goals

  • Increase access to quality services for our customers.
  • Reduce abuse, neglect and exploitation of vulnerable people.
  • Continually improve customer service.
  • Manage internal processes and procedures to achieve our mission.
  • Ensure employees possess necessary competencies.

Strategic Plan

Medicaid Solutions Work Group

Medicaid Solutions Care Management RFI

Medicaid Solutions Preferred Drug List RFI

Division of Child Support RFP for Legal Services

Technical Assistance Planning Contractor for Medicaid/CHIP Eligibility and Enrollment System

Emergency Food Assistance Grant RFP