Lynne A. Valenti
Cabinet Secretary

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Strengthening and supporting individuals and families by promoting cost effective and comprehensive services in connection with our partners that foster independent and healthy families.

  • We believe families have the right to be safe and secure.
  • We believe in providing opportunities and choices that support the needs of families through available and accessible services.
  • We believe in collaborative communications, teamwork, partnerships and trust for essential family services.
  • We believe in respecting individual and cultural differences by treating people with dignity, fairness and respect.
  • We believe in focusing on results, quality and continuous improvement and on using state-of-the-art technology to be more efficient and effective.
  • We believe in professional and well-trained staff who are competent, accountable and empowered.
  • We believe in providing quality, timely customer service through the “no wrong door” approach.
Goals
  • Ensure access to services for our customers.
  • Protect individuals from abuse, neglect and exploitation.
  • Foster partnerships to leverage resources for our customers.
  • Improve outcomes through continuous quality improvement.
  • Strengthen and align human resources to meet our mission.

DSS Strategic Plan Outline