Claims (Status, Payment Questions and Remittance Requests):
800.452.7691 (In-State Providers)
605.945.5006 (Out-of-State Providers)
Dental Claims Status: 877.841.1478
Recipient Eligibility Inquiries:
800.452.7691. (In-State Providers)
605.945.5006 (Out-of-State Providers)
Note: NPI and recipient ID will be required. Refer to billing manuals for details.
Medicaid Fraud Hotline: 800.765.7867
Medicaid Recipient Hotline: 800.597.1603
Primary Care Provider (PCP) Program: 800.597.1603
Non-Emergency Medical Travel Services: 866.403.1433
Economic Assistance: 877.999.5612
Pharmacy Prior Authorization-Optum Rx: 855.401.4262
Provider Enrollment: 866.718.0084
Premium Assistance: 888.828.0059
General Inquiries: 605.773.3495